Author Archives: Matrix IT Team

About Matrix IT Team

Matrix Business IT – a leading Managed IT Services provider.
Computer Vision Syndrome (CVS)

Computer Vision Syndrome (CVS)

What is CVS?

Computer Vision Syndrome is the straining of the eyes whilst working for long periods of time at a computer screen. 50-90% of people who work on computers show symptoms of CVS. This can cause discomfort and fatigue. Things that may impact this are:

  • your seat positions
  • Your screen brightness
  • Screen angle
  • The length of time you are working at the computer

The symptoms

  • Achy eyes
  • Fatigue
  • Watery eyes
  • Dry eyes
  • Blurred vision
  • Headaches
  • Neck & shoulder pain

The solution

Doctors suggest having an eye test once every two years. If you feel like you are showing these symptoms, then you should get your eyes checked as soon as possible. Eye tests are an average of £20. Some opticians may do tests for free or are commonly paid for by the company you work for.

At Matrix, we act as your ‘outsourced IT department’, providing help to businesses in Portsmouth, Fareham, Southampton and across the Hampshire region. To find out on how we can help with CVS, please contact a member of our team on 01329 888444. Alternatively, email us at moreinfo@mtxit.com or complete the consultation form on our new website: https://www.mtxit.com.

Migrated to the Cloud!

Migrated to the Cloud!

We have recently migrated the emails of a recycling company, based in Hampshire, to the cloud as well as installing a new Hosted VoIP system for the business. We were happy with the introduction of Microsoft Office 365 for the firm and appreciated their positive feedback.

Future Challenges of IT

Future Challenges of IT

The future is unpredictable. Anything can happen between ‘now’ and the so-called ‘then’ – whenever that may be. New challenges that we are not aware of at this moment of time will arise, whilst some existing challenges will remain pertinent. Here are our five challenges that we think will cause businesses the most problems in the near future.

 

Cybersecurity Threats. The most predictable challenge on the list. Cybersecurity will have to improve as cybercriminals find new gateways and access for hacking our systems. This may pose an increase in cost however.

Costs and Expenses. As devices and our systems improve, adding more of the latest technology is the key to keeping up with the demanding changes of whatever industry your business operates in. This will almost certainly drive costs up.

Data and Analysis. Analytics are becoming the integral part of most businesses. Whether it’s website visits, operating profit or clicks on your social media pages, more data will need to be collected than ever before to identify how your firm is performing.

The Cloud. The Cloud is always developing and will end up being the place of storage for all businesses. Paper copies will be the thing of the past so having another storage within the cloud will key. 

AI. Artificial Intelligence is another feature of new systems and devices that is always developing. Apple are continually updating Siri whilst the addition of Amazon’s Echo devices into the market have lifted expectations. Will we need a keypad or touchpad in years to come?

 

At Matrix, we act as your ‘outsourced IT department’, providing help to businesses in Portsmouth, Fareham, Southampton and across the Hampshire region. To find out on how we can help with your current business challenges, please contact a member of our team on 01329 888444. Alternatively, email us at moreinfo@mtxit.com or complete the consultation form on our new website: https://www.mtxit.com.

New VoIP System Installed!

New VoIP System Installed!

We have recently installed a new Hosted VoIP System for a client in the Healthcare industry. We appreciate the positive feedback from the Park Gate based firm and look forward to doing their IT moving forward.

At Matrix, we act as your ‘outsourced IT department’, providing help to businesses in Portsmouth, Fareham, Southampton and across the Hampshire region. To find out on how we can help with new or existing VoIP systems, please contact a member of our team on 01329 888444. Alternatively, email us at moreinfo@mtxit.com or complete the consultation form on our new website: https://www.mtxit.com.

Why Microsoft Office 365?

Why Microsoft Office 365?

Microsoft Office 365 is a group of software and services subscriptions which provide productivity software and related services to customers, changing the way businesses work. It is the ideal platform to achieve your business’ productivity as it accessible on mobile, tablet and desktop meaning all files are synchronized so employees can pick up work right where you left off. Here are the main benefits of moving to Office 365.

 

Protection. Office 365 offers data protection and backup so you have peace of mind that you’ll never lose the data you use.

Payment. Works on a pay as you go rate. If your business grows, simply pay for additional services and extra storage. This means your business doesn’t need to buy new hard drive for storage space and you can just pay for what you need.

Cloud-based. It is available on the cloud, so you don’t have to worry about servers. It can also integrate with your company’s on-premises solutions if needs be.

Employees. As it is based in the cloud, it allows you and your employees to work from absolutely anywhere on any form of device without security being an issue.

Efficiency. Once you’ve moved to Office 365 you’ll have instant access to updates and bug fixes as soon as they’re ready and issued by Microsoft so you’ll always have an efficient system with the newest updates.

 

At Matrix, we act as your ‘outsourced IT department’, providing help to businesses in Portsmouth, Fareham, Southampton and across the Hampshire region. To find out on how we can help with turning your business digital, please contact a member of our team on 01329 888444. Alternatively, email us at moreinfo@mtxit.com or complete the consultation form on our new website: https://www.mtxit.com.

Three Ways to Reduce Human Error

Three Ways to Reduce Human Error

Your employees are the pinnacle of your business, but they are also the biggest cybersecurity threat. The likely cause of most cybersecurity breaches is still attributed to human error, so it is important employees are careful when operating in day-to-day business. Here are three key ways in which you can reduce the chance of a cybersecurity breach when it comes to your employees.

 

Anti-virus. All employees should have anti-virus software installed and should make sure that it is always up-to-date on all devices that they work on. This will help identify potential security breaches, keeping both them and your business safe.

Passwords. Good password management should be a given at all businesses. Passwords are often regarded as a basic part of IT, yet many still get it wrong. Make sure you never use the same password again, do not tell anyone your password and try to use a mixture of characters. This makes it harder for criminals to hack.

Devices. Never leave your devices unattended. Whether it’s simply your phone, tablet or laptop, and you need to step away for a second, make sure its password protected and locked properly.

 

At Matrix, we act as your ‘outsourced IT department’, providing help to businesses in Portsmouth, Fareham, Southampton and across the Hampshire region. To find out on how we can help with turning your business digital, please contact a member of our team on 01329 888444. Alternatively, email us at moreinfo@mtxit.com or complete the consultation form on our new website: https://www.mtxit.com.

Digitalisation and Business go hand in hand

Digitalisation and Business go hand in hand

The Gartner IT Glossary describes digitalisation as ‘the use of digital technologies to change a business model and provide new revenue and value-producing opportunities; it is the process of moving to a digital business’. In other words, moving everything onto the latest technology. Here are the advantages of your business going digital!

 

Protection. With the number of back-ups and contingency plans available, if you use the right software, your data will never be completely lost and will always be in good hands.

Efficiency Increases. As does productivity. Your business will run smoothly as most software’s are connected to one another which allows for seamlessness transition.

Analysis of Data. New technologies can collect data on almost everything in terms of legality. You can see performances, finances and many more statistics to help analyse how your business is running.

Less Human Error. Despite the fact we think we know what we’re doing, mistakes are always inevitable. Digitalisation helps decrease the number of human errors and errors just in general.

Reduced Costs. Surprisingly, costs may also be cheaper, depending on what software and package you purchase. Cheaper is not always better though.

 

At Matrix, we act as your ‘outsourced IT department’, providing help to businesses in Portsmouth, Fareham, Southampton and across the Hampshire region. To find out on how we can help with turning your business digital, please contact a member of our team on 01329 888444. Alternatively, email us at moreinfo@mtxit.com or complete the consultation form on our new website: https://www.mtxit.com.

Five Reasons as to why you should review your Disaster Recovery Plan

Five Reasons as to why you should review your Disaster Recovery Plan

Disaster Recovery plans (DRP’s) can be the be-all and end-all of a business. Have a successful one in place and your business is ready for whatever challenges lie ahead. Have a weak plan in place and your business could be wiped out faster than you can say Jack Robinson. Here are our reasons as to why you should review your current plan!

 

Accidents. Accidents happen. There is no way of predicting a system failure or internet drop-out so if your business relies on a software and it goes down, a DRP can eliminate all risks of losing that valuable data for good.

Keep up-to-date. Industry standards change as do rules and regulations. Your business needs to have the flexibility in order to stick with the current times – making sure you meet the governments expectations in terms of holding data etc.

Loss of time. It would be normal to panic in a situation that is out of your control. DRP’s exist to take away this panic feeling, reducing downtime if something happens whilst making sure that your precious data hasn’t gone anywhere.

Employees. Human error is one of the main causes of problems in a business. As mentioned earlier, accidents do happen and if this is the case, your employees need to be informed about the current DRP and understand what the process is when there is a blip.

Rest assured. DRP’s abolish the feeling of being on the edge. You can sleep at night knowing that if a problem within your business does occur, there are methods to combat and restore it with little trouble.

 

At Matrix, we act as your ‘outsourced IT department’, providing help to businesses in Portsmouth, Fareham, Southampton and across the Hampshire region. To find out on how we can help with your cybersecurity, please contact a member of our team on 01329 888444. Alternatively, email us at moreinfo@mtxit.com or complete the consultation form on our new website: https://www.mtxit.com.

Top Tips When Choosing IT Support

Top Tips When Choosing IT Support

Choosing your IT support can be a challenging process. Trying to pick a group of professionals that are not only good at what they do, but come at an affordable price, can be very to pin down and locate. Here are our top tips on what to consider when choosing your IT provider:

 

Experts. How long have the IT firms you’re looking at been in existence? How many years experience do they have in the industry? Do they have the specialist knowledge you need and relevant business partners? The more experience the better and if they have impressive business partners, chances are they’re probably good at what they do.

Employees. Do they look after their employees? How many employees do they have? If their employees are content, the support they will provide for your company should be second to none. Making sure they have enough employees to deal with problems in a systematic and responsive manner is key.

Availability. What is there availability? Will they respond to problems immediately? Many IT firms offer a 24/7 helpdesk and will have systems in place to make sure they respond to your query in an appropriate time frame.

Clients. Ask who their existing clients are. Check testimonials. Check facts and statistics. Compare these to the firms you are choosing between. This should help you choose a suitable firm.

Packages. What packages are on offer? Are they affordable? Do they offer everything your company needs? Different firms offer different types of support – some act as a full-time outsourced IT department whereas certain business will only outsource and pay for their IT support only when they need it.

 

At Matrix, we act as your ‘outsourced IT department’, providing help to businesses in Portsmouth, Fareham, Southampton and across the Hampshire region. To find out on how we can help with your cybersecurity, please contact a member of our team on 01329 888444. Alternatively, email us at moreinfo@mtxit.com or complete the consultation form on our new website: https://www.mtxit.com.

Have you got strong enough Cybersecurity in place?

Have you got strong enough Cybersecurity in place?

The importance of cybersecurity can never be properly justified.

When it comes to protecting your business and the data that you have stored, it is important that you do everything you can to prevent cybercriminals from attacking. Research shows that more than half of board members recognise that cyber security threats are a top risk to their business but do not receive a sufficient amount of information or training on how to deal with that risk.

Most large businesses already know they are a prominent target for cybercriminals and have put measures in place to protect themselves and customers from attacks. Small businesses however should ensure they have defences in place as well. Although smaller in size, the overall benefit for the cybercriminal could be much larger by targeting a small business, so don’t rule yourself or your company out.

At Matrix, we act as your ‘outsourced IT department’, providing help to businesses in Portsmouth, Fareham, Southampton and across the Hampshire region. To find out on how we can help with your cybersecurity, please contact a member of our team on 01329 888444. Alternatively, email us at moreinfo@mtxit.com or complete the consultation form on our new website: https://www.mtxit.com.