With our customer portal, you will have the opportunity to have unlimited service, 24 hours a day!
Our Portal will allow you to:
- Retrieve case updates.
- Order equipment.
- Search the knowledge base, all without picking up the phone.
- Interact with the ideas and answers communities.
Our portal provides you with interactive charts and graphs outlining our performance in numerous arears. The customer portal can also hold administrative data, such as configurations and user details, safe and securely.
One of the main issues potential customers tell us about is that they are experiencing a lack of customer support they have experienced with other companies. However, here at Matrix IT we are proud of our excellent Customer service and regular communication with our clients. Opening our customer portal has given us another platform to communicate with our customers and support them with their IT requirements.
Contact Matrix IT about our Customer Support Portal
To find out more about our customer portal, what can be accessed and how it can help your business, do not hesitate to give us a call. We are always happy to help!