Our Ticketing System will provide you with:
- Customer service 24/7/365.
- Organised, prioritised e-mail communication accessible at any time.
- Helpdesk and task management facilities.
- Bug tracking in real time.
- Notifications via e-mail when your tickets are updated.
Does ‘we’ll get back to you’ turn into ‘I’ve not heard from you’?
We are not like other companies. Our ticketing system means that issues are dealt with swiftly and the customer is always updated about the situation. Our ‘we’ll get back to you’ means just that – ‘we’ll get back to you’.
Contact Matrix IT about our Ticketing System
We work with businesses in Portsmouth, Fareham, Southampton and across the Hampshire region. To find out more about our ticketing system, customer service or to find out what our customers say about us, please contact a member of our team.