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Computer
Solutions
for
Business
01329 237333
enquiries@mtxit.com
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IT Support Services
Matrix IT Solutions is experienced in providing effective IT
services to a wide range of companies. Providing both tactical and strategic
support. Our aim is to allow you and your staff to focus on running your
business whilst we at Matrix take care of your IT.
Service Options
We offer a range of technical support service options—packaged
to suit companies of all sizes and budgets. From the entry level
Silver contract— which offers a pre-agreed
number of support hours that can be used flexibly whenever support is
required—to the Premium contract—which
provides committed service levels and regular on-site visits from a specialist.
We are confident that we can tailor a cost-effective support service to suit
your specific needs.
Advice & Guidance
IT Support Services from Matrix also provide access to advice
and guidance from qualified and experienced IT specialists
Key Benefits
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High Quality |
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Flexible |
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Realistically Priced
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Capabilities
Premium
Support Service
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A fully out-sourced service. Providing complete IT
support for your business. The service is fully tailored and managed by
a Service Level Agreement (SLA). |
request details |
Gold
Support Service
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A pro-active support service providing regular
on-site support visits. |
request details |
Silver
Support Service
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A reactive support service - providing a pre-agreed
number of support hours with committed response times. |
request details |
Bronze
Support Service
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A "per-call" agreement - simply call us when you need
to and we will respond. |
request details |
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