We are Matrix IT. Reliable, Experienced & Cost Effective IT Support and IT Solutions.
Business IT Services & Solutions
Welcome to Matrix Business IT – a leading Managed IT Services provider
We know that having the right IT partner is key to making your business run smoothly and efficiently, whilst maximising the return on your investment.
Our consultative approach to meeting individual requirements enables our expert teams to tailor solutions and services that will meet your specific business challenges today, and help you plan towards progress in the future.
Furthermore we can ensure the continued optimum efficiency of your I.T investment by offering a variety of both proactive and reactive support services, including system monitoring, remote fault diagnosis & resolution and emergency on-site response.
Our core services can be grouped under the headings of:
We offer a wide range of IT services from block time agreements to fully managed solutions, with SLAs to suit your requirements. Our security, filtering and backup offerings are best in class.
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Get value for money and great performance by combining your connectivity, calls and cloud solutions in one package. Our business communication solutions help you save money and work anytime, anywhere.
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The Cloud is here and has become the most popular & cost effective solution for software licensing & delivery for most businesses, and as bandwidth become heavier, it is essential that your business keeps up.
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Our competitively-priced on premises or hosted VoIP systems offer a full range of features and are tailored to meet the needs of any business. With ISDN being phased out there’s never been a better time to change.
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Hassle-free IT Services
We are with you every
step of the way.
We are your single point of contact for all your
IT Services, Technical & Business Support needs.
We are based in Fareham, Hampshire and work throughout the South,
including Portsmouth, Southampton, Fareham, Havant, Petersfield and beyond.
- Analysis of your current Business Mobile Phone usage for no fee.
- Whatever your Business’s requirements, we have an option to cater for you.
- Get the right network, airtime plan and smartphone solution.
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- Get the best possible connection for you and your business.
- Remotely monitored with pre-agreed 'guaranteed' SLA's.
- Free quote to ensure that you have the best connection for your company.
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Proactive & Flexible IT Support packages We offer a comprehensive range of IT support packages for all sizes of business and all levels of technical expertise, including fully outsourced IT support.
FULLY MANAGED
- 24/7 Support
- IT System Monitoring
- Customer Portal Account
- Admin Area
- Daily & Monthly Reporting
- SLA Defined Response Times
PARTIALLY MANAGED
- Flexible IT Support
- IT System Monitoring
- IT Helpdesk Access
- Admin Area
- Weekly / Monthly Site Visits
- SLA Defined Response Times
SUPPORT CONTRACTS
- Full IT Support Management
- Full IT System Monitoring
- 24/7 Helpdesk Access
- Full Admin Area Access
- Dedicated Account Manager
- SLA Defined Response Times
BLOCK TIME CONTRACTS
- ‘Pays as you go’ IT Support
- IT System Monitoring On Request
- 24/7 Helpdesk Availability
- Admin Area Access
- Reporting On Request
- Predefined Response Times
What Our Customers Say
When we had outgrown our small office, we had the daunting task of moving business premises, and I was very concerned about just how disruptive this would be. But Matrix planned everything for us! We simply packed up on Friday afternoon, and come Monday morning, we arrived at the new office and we…
- MD – Recruitment Agency -
Our school desperately needed an upgrade to it’s Wi-Fi network. Matrix IT handled everything for us. They found us the right technology and installed it very quickly, with no disruption. Very professional and reliable.
- Head – Hampshire School -
Reliability is key to the IT Systems we use everyday, but if something does go wrong, we needed a fast response time and someone we knew could deliver. Matrix IT have proven themselves on both counts, time after time.
- Manager – Industrial Services -
We have been working with Matrix for 14 years, and we always valued there advise and expertise.
- MD – Leading Architectural company -
Partnering with Matrix has been essential to our growth plans. As we have grown they have provided the infrastructure to enable this
- FD – Marketing Company -
Moving over to our new VoIP system provided by Matrix has not only saved moved, but allowed us to have a corporate phone system, with amazing flexibility!
- Health Industry Management -
How Are We Performing
2018 Issues Fixed First Time
2018 Response Within SLA Terms
2018 Project Deadline Met
2018 Positive Feedback