Why Outsource your IT Department?

Choosing to outsource IT support can be beneficial to any sized business, as long as you choose the right company. This allows you to focus on running your business in day-to-day circumstances without worrying about the IT and at Matrix, we will sort and maintain the IT part for you. What benefits will this bring to your company though?


If something goes wrong, it will be identified immediately with our 24/7 system monitoring, meaning your IT will always be up and running. You will have peace of mind due to better security, meaning your systems and data stay safe. Along with this comes all the nitty gritty extras, including VoIP solutions, Cloud services and a range of other resources.

At Matrix, we act as your ‘outsourced IT department’, providing help to businesses in Portsmouth, Fareham, Southampton and across the Hampshire region. To find out how we can help your business, please contact a member of our team on 01329 888444. Alternatively, email us at [email protected] or complete the consultation form on our new website: https://www.mtxit.com.

Working Remotely and the Risks Involved

Working remotely is easier than ever before. The Cloud is now part of our everyday lives at work and at home. It is becoming a popular solution as bandwidth and internet connections become quicker and more stable proving very beneficial to many business’. However, there are still risks of working remotely that you still need to be wary about:


– The Cloud and WiFi. Wireless internet access is available mostly everywhere now so you can connect from anywhere you like. However, using public WiFi is a danger due to many networks being unsecured, making it a prime target for potential hackers. Be careful what information you type in and what apps you access when on public WiFi hotspots.

– Losing your devices. If a device is lost or stolen, the chances are your work will be lost unless it is saved to the right places. Also, if your device gets in the wrong hands, important information can be exploited. Make sure you have a back-up of your work just in case the worst-case scenario happens.

– Employee Efficiency. If one of your workers is constantly working remotely, how can you be sure that they’re getting all their work done? Having a workforce that constantly works remotely does not always bring benefits or success. Be sure to check their progress and when they last accessed certain documents to make sure you are getting the most out of your team.

At Matrix, we act as your ‘outsourced IT department’, providing help to businesses in Portsmouth, Fareham, Southampton and across the Hampshire region. To find out more on how working remotely will affect your specific business, please contact a member of our team on 01329 888444. Alternatively, email us at [email protected] or complete the consultation form on our new website: https://www.mtxit.com.

Staying Safe on IPhone

IPhones are currently the safest smartphone on the planet and Apple are notoriously known to be hard to hack. However, there are still a few tips you can follow to make sure it stays that way and you stay free of hackers on your handset.

Update your IPhone – Updating your IPhone software consistently is the best way to avoid any hackers. Apple frequently release new software that patches any chance of being hacked and being exploited, so make use of this!

Appropriate Passcode – Although it can be frustrating to constantly put in a long passcode, it reduces the chances of your phone being hacked. Nowadays there is quick unlock with features such as Touch ID and Face ID so the chances of putting your passcode in all the time anyway are very slim.

Two Factor Authorisation (TFA) – Most people have configured two factor authorisation automatically. If this isn’t the case, TFA sends a code through to any trusted device when you are trying to log in to an unknown device. This could be when you buy a new phone and login with your apple ID for example. It makes sure you can’t log in from anywhere.

Be careful on public WiFi networks – Free WiFi networks are always handy if you are out and about, but they are also ideal for hackers. When using public WiFi make sure not to access anything personal, such as a banking app. This is exactly what criminals are looking for.

For more information on how to stay safe on your IPhone, please contact us via email at [email protected] or phone at 01329 888444.

What is Cryptojacking?

Cryptojacking is the use of your computer by a cybercriminal to mine cryptocurrency without you being aware. Cryptocurrency, such as bitcoin, is very valuable and can be mined using the victims process power, without even noticing. This usually occurs when a website runs hidden cryptocurrency mining scripts in the browser of the victim. Why do they do this?

Cryptocurrency can be worth a lot of money if you have the right resources to mine it. This can be used as payment on certain websites with 1 bitcoin currently worth around £5,700. Criminals therefore use your computer to create tokens of value, which get deposited to the hacker whilst the abilities to mine is used by the hacker on the victim’s system (electricity, computer processing power etc). They use you to make money for themselves.

To get around this, the best method to stay safe is to install a cryptojacking blocker. If you don’t feel like this is necessary, adblocker will also help.

For more information on cryptojacking and cybersecurity, please contact us via email at [email protected] or phone at 01329 888444.

Macs and Viruses – Are Macs Immune?

Macs are notoriously known for being virus-free and are immune from hackers. It is one of Apple’s main unique selling points and the firm tend to have the reputation of being ‘un-hackable’. However, as previous years and current times have shown, this is certainly untrue.

In comparison to other PC’s – Macs are certainly more secure. There is no denying that. However, IT firm Malwarebytes stated that they saw “more mac malware in 2017 than in any previous year”. This would suggest that Mac malware is on the rise and is likely to rise again in the future. But why all of a sudden?

Cyber criminals are finding new innovative ways to hack potential victims and their computers, and are starting to shift their focus to Mac users as they are becoming increasingly more popular and easier for malware to target. More and more mac users are being hacked as time progresses, so be careful of fraudulent scams as they may just be able to hack your mac!

For more information on macs and potential viruses for Apple products, please contact us via email at [email protected] or phone at 01329 888444.

Reasons to backup your data and have contingency plans in place!

Backing up your company data is more important than ever before. With the new GDPR compliance law now in place and the rise of cyber criminals, there is more focus on your data and where it is stored. Losing this data can be fatal for a business, therefore backing this data up is integral to survive.

Prevents completely losing your data – If there is a second storage of your data somewhere, you have peace of mind knowing that if your primary data gets hacked, your irreplaceable company data isn’t gone forever.

Limited downtime – If data loss occurs, your company may have to stop operating until it is recovered. Having an access secured backup means if this does happen, the data can be re-obtained straight away and your business can run as normal.

Mistakes and accidents – No matter how much you educate your employees and workers on cybersecurity, mistakes will still be made from time to time as cybercriminals are constantly finding new innovative ways to hack you. Having a contingency plan means you can respond to these errors. Don’t bargain on being mistake free.

Plan B to the rescue – A Disaster Recovery (DR) plan and Business Contingency Plan (BCP) are good back-ups to resort to. These make sure yourself and other employees know what actions to take if there is a data exploit.

Competitor Advantage – Having a back-up of your data actually acts as an edge over competitors. Many firms still don’t have a back-up and are as prone to a data breach as you are. However, they cannot apprehend this straight away, meaning the market is yours.

For more information on backing up data and contingency plans, please contact us via email at [email protected] or phone at 01329 888444.


Future Threats of Cybersecurity

There are always new and evolving threats of cybersecurity in the IT world. Recently, the National Cyber Security Centre and the National Crime Agency released their annual reports, which outlines the main causes and problems of cybersecurity and how this will evolve in the future. Here are the main threats.

Data Breaching – The most obvious target for criminals. Companies who have poor security and don’t store their data in a safe place are prone to be a victim of cybercrime. Especially with the addition of the new GDPR law, data breaching will continue to happen until you secure yourself and your company.

Cloud Security – More and more businesses are storing their invaluable data using the cloud as it is an increasingly popular method of data storage. However, the report shows only 40% of data in the cloud is access secured, meaning over half of the data on the cloud can be accessed easily by cyber criminals.

Worms –  A worm is a computer programme that replicates itself in order to spread malware faster to other computers. Cyber criminals in the WannaCry attack of 2017 chose to use worms as their chosen method to exploit victims and it will not come as a surprise if this method is used again.

Cryptojacking – This is the use of your computer to mine cryptocurrency without being aware. This is likely to increase in the future due to the rise in the value and popularity of bitcoin.

For more information on cybersecurity, please contact us via email at [email protected] or phone at 01329 888444.