Warning

Warning

One click is all they need. Are you going to get caught out in the lead up to Christmas?

In the lead up to Christmas, we inevitably become busier, fitting Christmas shopping in and around our day to day work (or instead of work!). Things get missed, slip through the net and this is what your average hacker wants.

Most people will see an increase in emails received, Black Friday deals, 20% off before next week. But what about the phishing emails, the ones that you hand over your personal information and potentially compromise both yourself and your IT systems?

The answer is straightforward, much as Matrix would love to sell you our state-of-the-art monitoring and prevention tools we would like to educate with some sensible and, in most cases, foolproof advice.
Be vigilant – Amazon, PayPal, HSBC, DHL, TNT, HMRC, eBay, Facebook are the likely scam emails.

Ask yourself:
1. Are you awaiting receipt of a parcel from DHL, TNT or other, or are even subscribed to the email received?
2. Never EVER click on a link (the blue underlined text). Major companies will ask you to login to your account on their site and will rarely provide a link to do so.


For example, you receive an email for a tax refund:
• Note it is not addressed to you (valued driver) If you re-read the statement it doesn’t make sense
• When will HMRC contact you for a refund?
• Finally, the link will take you to their site and collect your details. Instead merely open a web browser go to the PayPal website and log in.

3. If you receive emails with document or attachment links hover your mouse over them – do they resemble what you have been sent? Again, it is easy to send an embedded link that takes you off to malicious sites.
We hope that this information is enough to prevent you from data fraud and loss, remember: think twice, click once.

At Matrix, we act as your ‘outsourced IT department’, providing help to businesses in Portsmouth, Fareham, Southampton and across the Hampshire region. To find out on how we can help your online safety & email protection, please contact a member of our team on 01329 888444 or email moreinfo@mtxit.com

Inspirational Inventors

Inspirational Inventors

 

Hewlett & Packard – 1939
William Hewlett, born 1913 and Dave Packard, born 1912 founded ‘HP’ Hewlett Packard Enterprise in 1939.
They invented the oscillator. A machine that could equally test the quality of sound equipment. Soon after, Walt Disney bought 8 oscillators.

HP released an invention they are best known for today which, although was sold as a ‘desk calculator’ to avoid being compared was believed by many as the ‘first personal computer’. This machine could solve technical problems 10 times faster than most other machines. In 2002 HP bought Compaq, this intern made HP the most prominent PC/Server manufacturer in the world.

HP released many other products such as:
• The wristwatch instrument
• Calculators
• PC’s/Touchscreen PC’s/Laptops
• Printers
• Graphics cards

Furthermore, Bill and Dave developed their small garage inventions and turned it into a multi-billion enterprise, supplying to a large percentage of technical demanded worldwide!
Dave Packard died in 1996 and Bill Hewlett in 2001.

Case study: VoIP System Installation

Case study: VoIP System Installation

Case Study: Installation of Matrix Hosted VoIP solution
Location: Portsmouth, Hampshire
Company Size: 10-15 Users
Company Sector: Activity Centre

Executive Summary:
Due to our client expanding, a new phone system was required to give them the flexibility to grow. Moving them to our Hosted VoIP System allowed us to provision the four new handsets and deploy remotely.

Resolution:
• Fast deployment of handsets
• Plug and play solution
• Generous inclusive call bundle
• Expandable system both in the office and for remote users

At Matrix, we act as your ‘outsourced IT department’, providing help to businesses in Portsmouth, Fareham, Southampton and across the Hampshire region. To find out on how we can help your business with your phone networks please contact a member of our team on 01329 888444. Alternatively, email us at moreinfo@mtxit.com or complete the consultation form on our new website: https://www.mtxit.com/

ENGINEER UPDATE

ENGINEER UPDATE

 

We have recently upgraded an existing VoIP (Voice over Internet Protocol) system for a client in the Lee-on-Solent area. The upgrade for the business, operating in the health and beauty industry, went smoothly and we were very pleased with the positive feedback we received for our customer!

Matrix Business IT

At Matrix, we act as your ‘outsourced IT department’, providing help to businesses in Portsmouth, Fareham, Southampton and across the Hampshire region. To find out on how we can help with CVS, please contact a member of our team on 01329 888444. Alternatively, email us at moreinfo@mtxit.com or complete the consultation form on our new website: https://www.mtxit.com

Evolution of the Laptop

Evolution of the Laptop

The man who first designed the concept was a man called Alan Kay who worked for Xeroc PARC, an American research and development company.

Our laptops have evolved from bulky but small LCD screen computers, floppy disk slots and a simple keyboards with only letters and numbers, to our flat screen, touchscreen, foldable and detachable keyboard, smart pro laptops we have today.

Computers allow us direct access to knowledge, information and communication with others. It also allows us to do jobs such as web design, editing and writing. Computers allow people to search the internet and learn as well as teach. Computers are important.

Why you should use different passwords

Why you should use different passwords

Using different passwords for different sites is important because each account you have has personal information that is important to protect or keep hidden within the internet. Having the same passwords over multiple account makes your most secure site only as strong as the weakest.

If you fear forgetting your multiple different password, than select to put them in an enclosed document either on your phone or computer to keep them safe but have them available when you need them.

Top tips for choosing passwords:

  • Don’t use relatable words or terms, e.g. peoples names or pets names.
  • use variation of capitals, numbers & symbols.
  • Don’t repeat use your password.
  • Change your password once or twice per year.

 

Computer Vision Syndrome (CVS)

Computer Vision Syndrome (CVS)

What is CVS?

Computer Vision Syndrome is the straining of the eyes whilst working for long periods of time at a computer screen. 50-90% of people who work on computers show symptoms of CVS. This can cause discomfort and fatigue. Things that may impact this are:

  • your seat positions
  • Your screen brightness
  • Screen angle
  • The length of time you are working at the computer

The symptoms

  • Achy eyes
  • Fatigue
  • Watery eyes
  • Dry eyes
  • Blurred vision
  • Headaches
  • Neck & shoulder pain

The solution

Doctors suggest having an eye test once every two years. If you feel like you are showing these symptoms, then you should get your eyes checked as soon as possible. Eye tests are an average of £20. Some opticians may do tests for free or are commonly paid for by the company you work for.

At Matrix, we act as your ‘outsourced IT department’, providing help to businesses in Portsmouth, Fareham, Southampton and across the Hampshire region. To find out on how we can help with CVS, please contact a member of our team on 01329 888444. Alternatively, email us at moreinfo@mtxit.com or complete the consultation form on our new website: https://www.mtxit.com.

Migrated to the Cloud!

Migrated to the Cloud!

We have recently migrated the emails of a recycling company, based in Hampshire, to the cloud as well as installing a new Hosted VoIP system for the business. We were happy with the introduction of Microsoft Office 365 for the firm and appreciated their positive feedback.

What are Cookies?

What are Cookies?

‘Browser cookies’ or ‘website cookies’ are packets of information that are used by websites. They contain a sight name and a Unique user ID. The cookies download itself onto your PC when you open a website and accept the use of cookies.

This is not to worry, as cookies are used for data memory. When you come back to the website it recognises that you are a previous visitor. This means that it stores information such as items left in your shopping basket, so you can close the website without anything being lost and deleted.

Why are cookies a common concern?  

Because Cookies take information from your browser history this means that you may be targeted by advertisement and sales marketing lists. If you do not wish to be part of this, you do have the choice to either accept or decline the cookies.

At Matrix, we act as your ‘outsourced IT department’, providing help to businesses in Portsmouth, Fareham, Southampton and across the Hampshire region. To find out on how we can help with internet queries, please contact a member of our team on 01329 888444. Alternatively, email us at moreinfo@mtxit.com or complete the consultation form on our new website: https://www.mtxit.com.

Future Challenges of IT

Future Challenges of IT

The future is unpredictable. Anything can happen between ‘now’ and the so-called ‘then’ – whenever that may be. New challenges that we are not aware of at this moment of time will arise, whilst some existing challenges will remain pertinent. Here are our five challenges that we think will cause businesses the most problems in the near future.

 

Cybersecurity Threats. The most predictable challenge on the list. Cybersecurity will have to improve as cybercriminals find new gateways and access for hacking our systems. This may pose an increase in cost however.

Costs and Expenses. As devices and our systems improve, adding more of the latest technology is the key to keeping up with the demanding changes of whatever industry your business operates in. This will almost certainly drive costs up.

Data and Analysis. Analytics are becoming the integral part of most businesses. Whether it’s website visits, operating profit or clicks on your social media pages, more data will need to be collected than ever before to identify how your firm is performing.

The Cloud. The Cloud is always developing and will end up being the place of storage for all businesses. Paper copies will be the thing of the past so having another storage within the cloud will key. 

AI. Artificial Intelligence is another feature of new systems and devices that is always developing. Apple are continually updating Siri whilst the addition of Amazon’s Echo devices into the market have lifted expectations. Will we need a keypad or touchpad in years to come?

 

At Matrix, we act as your ‘outsourced IT department’, providing help to businesses in Portsmouth, Fareham, Southampton and across the Hampshire region. To find out on how we can help with your current business challenges, please contact a member of our team on 01329 888444. Alternatively, email us at moreinfo@mtxit.com or complete the consultation form on our new website: https://www.mtxit.com.

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