How to know when you need IT support

How to know when you need IT support

 

When is the right time to seek IT support?

If you’re a small business with a few users or a large company with multiple systems, you may need external support. IT support is about keeping up with capacity so that when you benefit your business, your business can benefit you. Support ranges from help desk resolutions, installation projects, on-site maintenance and support agreements.

 

It’s time to consider IT support when:

  • Technical issues start affecting productivity
  • Staff do not have technical knowledge and struggle to resolve issues
  • Your internal IT can’t span to other technical needs (many businesses have internal & external IT support)
  • You are planning on expanding your business
  • Important documents and information needs reliable security
  • You want to experiment with different technologies

 

At Matrix, we act as your ‘outsourced IT department’, providing help to businesses in Portsmouth, Southampton and across the Hampshire region. To find out on how we can support your technical needs, please contact a member of our team on 01329 888444 or email moreinfo@mtxit.com

 

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