Explaining Two Factor Authentication and Why Your Business Needs It

Explaining Two Factor Authentication and Why Your Business Needs It

Remember when logging into something was as easy as pasting in your username and password? So do we, but let’s not be fooled into thinking those were the good old days.  Accessing any account that contains any personal or business data, needs to be protected by more than just a username and password, otherwise it is vulnerable to being compromised. Two Factor Authentication (2FA) is becoming a fact of modern life, enabling us to add an extra layer of security when logging into systems and applications. If you don’t have 2FA or Multifactor Authentication enabled for the online services you use, make sure you read on. 

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Disaster Recovery Planning: What’s Your Business Back Up Plan?

Disaster Recovery Planning: What’s Your Business Back Up Plan?

Have you ever thought about what you would do if disaster struck your business?  A flood, fire, break-in or human error could cause irreparable damage to your premises, but what about your business data? Not having a back up plan might mean your business cannot carry on, which is why every organisation, no matter how big or small, needs disaster recovery planning. 

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The dangers of consent phishing for Office 365 users and how to protect your data

The dangers of consent phishing for Office 365 users and how to protect your data

In the last few months, as a result of the pandemic, a record number of businesses have switched to remote working, using cloud technology such as Office 365 to ensure that they can operate fully with the majority, if not all key staff working from home rather than in the office. However, despite the many benefits of the shift to remote working, it has also exposed businesses to further security threats, for example, consent phishing attacks. 

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Cyber security services: Do you have the right tools to protect your data?

Cyber security services: Do you have the right tools to protect your data?

Cyber security is a phrase we often hear in relation to businesses that operate online and the people who buy their products and services.  It explains how organisations and individuals reduce the risk of cyber attack, and with cyber crime on the rise, it’s a really important element of the digital age that we simply cannot ignore.  So ask yourself, do you have the right cyber security services in place to protect your data?  If the answer is no, or you are not sure, please read on to find out what threats you might be vulnerable to and how Matrix IT can help. 

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What’s New at Matrix IT?

What’s New at Matrix IT?

You may have noticed our new look, improved website, but that is not the only thing that has changed at Matrix IT in recent months. Due to the COVID-19 pandemic, we have been busy helping businesses throughout the south of England to find new ways of working to help keep their employees safe whilst continuing with ‘business as usual’, delivering the same level of services, whilst working remotely.  

In addition to helping businesses react to the changes forced on them by the worldwide pandemic, we are also pleased to have introduced new collaborative and IT strategy services to help strengthen IT capabilities for businesses in all sectors. 

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How we support solicitors to run best practice IT systems

How we support solicitors to run best practice IT systems

Solicitors deal with sensitive and confidential client data on a daily basis, so it is vital that they have the IT systems and support services in place to ensure safety, security and efficiency.    

At Matrix IT, we understand the needs of solicitors practices and have extensive experience of working with a range of legal firms.  This has enabled us to develop a suite of IT support systems and services that can be specifically tailored to the needs of solicitors’ practices. These services enable our clients to spend their time focusing on important day to day operations and looking after the needs of their own clients, trusting us to provide the technology and support they need. 

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Home working accelerates the death of remote access VPNs

Home working accelerates the death of remote access VPNs

According to the latest statistics, almost half of British workers are now working from home.  As businesses continue to adapt to the ongoing threat of the Covid-19 pandemic, homeworking has become the safest and most practical option for many organisations.  With the explosion in working from home, however, comes the challenge of how to do so safely, particularly with sensitive data and home workers logging in using their home internet connections, and in many cases, their own equipment. 

Remote Access VPNs have long been the solution for remote workers needing to access company networks over the public internet.  However, this once trusted solution has grown to be increasingly vulnerable due to the surge in cyber security threats.  The sudden shift to homeworking as lockdown was imposed, has increased the use of virtual private networks and thus amplified the threats and vulnerabilities. 

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Has your IT Support company been supporting you through the Covid-19 pandemic?

Has your IT Support company been supporting you through the Covid-19 pandemic?

Since March 2020, the world has turned upside down, with the Covid-19 pandemic forcing countries into lockdown, businesses to close and many employees to work from home.  This time of turmoil has put a lot of pressure on organisations to deploy home working technology quickly and securely.  This added demand for remote working has resulted in a busy time for IT support companies, as we deploy resources and provide guidance to enable people to work safely and efficiently from home. 

It has certainly been a productive and responsive time here at Matrix IT, but can you say the same about your IT support company?   

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Inviting Guests using Microsoft Teams and iPhone glitch

If you send out an invite and your guest (non-user of Teams) cannot connect then follow these simple steps.

1.       Click on the error (Safari cannot open the page because the address is invalid).

2.       Download and install Teams from the Apps store

3.       When prompted for a login ignore and close the Teams app

 

Upon clicking on the invite again your iPhone will launch the Teams app and ask for your guest username allowing access to the meeting.

Everyday is a school day

The easiest and quickest way to archive email, instead of deleting it in Microsoft Outlook is to simply press the Backspace key rather than the Delete key.

Personally I didn’t know about this shortcut and estimate it will save me hours over the course of a year.

Hope you find it of use.