Partially Managed IT Services
Matrix IT can provide support to your existing IT team with several services, along with access to extensive knowledge to complement the skill set of your inhouse team. We can provide our agent and automation systems, removing the need to patch and check anti-virus software on a per-machine basis, through to guidance at director level on future strategy and best practice for your IT systems.
One of the major gains of a partly outsourced IT support service is that you retain staff, and have a known individual or team in house, running your systems. We provide our back office systems to enhance this relationship, and provide guidance and direction as required. Additionally, when your staff are on holiday, absent, or required to carry out other services, access to professional IT cover and resources is always on hand.
How do I know if I need an IT support service?
If you are unsure whether you need to invest in outsourced IT support, look out for the following signs:
- Your IT staff do not have enough bandwidth for projects due to day to day issues
- You do not have an IT budget or strategy in cloud adoption and upscaling systems
- You require more reporting on performance and clarity on the systems you have
- You do not carry out any security or compliance testing
If any of the above apply to your business, there is a strong chance that partly outsourcing your IT services could be very beneficial to your daily operations.
IT Department Support in Hampshire
Matrix IT are specialists in fully and partly outsourced IT support service, providing assistance to inhouse IT teams where necessary. Based in Fareham, we provide IT support for organisations in Portsmouth, Winchester, Southampton, Chichester, and throughout Hampshire and surrounding areas.
To discuss your IT support needs and how we can complement your IT department, feel free to email us, or call today on +44 1329 888 444.