Three Ways to Reduce Human Error

Three Ways to Reduce Human Error

Your employees are the pinnacle of your business, but they are also the biggest cybersecurity threat. The likely cause of most cybersecurity breaches is still attributed to human error, so it is important employees are careful when operating in day-to-day business. Here are three key ways in which you can reduce the chance of a cybersecurity breach when it comes to your employees.

 

Anti-virus. All employees should have anti-virus software installed and should make sure that it is always up-to-date on all devices that they work on. This will help identify potential security breaches, keeping both them and your business safe.

Passwords. Good password management should be a given at all businesses. Passwords are often regarded as a basic part of IT, yet many still get it wrong. Make sure you never use the same password again, do not tell anyone your password and try to use a mixture of characters. This makes it harder for criminals to hack.

Devices. Never leave your devices unattended. Whether it’s simply your phone, tablet or laptop, and you need to step away for a second, make sure its password protected and locked properly.

 

At Matrix, we act as your ‘outsourced IT department’, providing help to businesses in Portsmouth, Fareham, Southampton and across the Hampshire region. To find out on how we can help with turning your business digital, please contact a member of our team on 01329 888444. Alternatively, email us at moreinfo@mtxit.com or complete the consultation form on our new website: https://www.mtxit.com.

Five Reasons as to why you should review your Disaster Recovery Plan

Five Reasons as to why you should review your Disaster Recovery Plan

Disaster Recovery plans (DRP’s) can be the be-all and end-all of a business. Have a successful one in place and your business is ready for whatever challenges lie ahead. Have a weak plan in place and your business could be wiped out faster than you can say Jack Robinson. Here are our reasons as to why you should review your current plan!

 

Accidents. Accidents happen. There is no way of predicting a system failure or internet drop-out so if your business relies on a software and it goes down, a DRP can eliminate all risks of losing that valuable data for good.

Keep up-to-date. Industry standards change as do rules and regulations. Your business needs to have the flexibility in order to stick with the current times – making sure you meet the governments expectations in terms of holding data etc.

Loss of time. It would be normal to panic in a situation that is out of your control. DRP’s exist to take away this panic feeling, reducing downtime if something happens whilst making sure that your precious data hasn’t gone anywhere.

Employees. Human error is one of the main causes of problems in a business. As mentioned earlier, accidents do happen and if this is the case, your employees need to be informed about the current DRP and understand what the process is when there is a blip.

Rest assured. DRP’s abolish the feeling of being on the edge. You can sleep at night knowing that if a problem within your business does occur, there are methods to combat and restore it with little trouble.

 

At Matrix, we act as your ‘outsourced IT department’, providing help to businesses in Portsmouth, Fareham, Southampton and across the Hampshire region. To find out on how we can help with your cybersecurity, please contact a member of our team on 01329 888444. Alternatively, email us at moreinfo@mtxit.com or complete the consultation form on our new website: https://www.mtxit.com.

Top Tips When Choosing IT Support

Top Tips When Choosing IT Support

Choosing your IT support can be a challenging process. Trying to pick a group of professionals that are not only good at what they do, but come at an affordable price, can be very to pin down and locate. Here are our top tips on what to consider when choosing your IT provider:

 

Experts. How long have the IT firms you’re looking at been in existence? How many years experience do they have in the industry? Do they have the specialist knowledge you need and relevant business partners? The more experience the better and if they have impressive business partners, chances are they’re probably good at what they do.

Employees. Do they look after their employees? How many employees do they have? If their employees are content, the support they will provide for your company should be second to none. Making sure they have enough employees to deal with problems in a systematic and responsive manner is key.

Availability. What is there availability? Will they respond to problems immediately? Many IT firms offer a 24/7 helpdesk and will have systems in place to make sure they respond to your query in an appropriate time frame.

Clients. Ask who their existing clients are. Check testimonials. Check facts and statistics. Compare these to the firms you are choosing between. This should help you choose a suitable firm.

Packages. What packages are on offer? Are they affordable? Do they offer everything your company needs? Different firms offer different types of support – some act as a full-time outsourced IT department whereas certain business will only outsource and pay for their IT support only when they need it.

 

At Matrix, we act as your ‘outsourced IT department’, providing help to businesses in Portsmouth, Fareham, Southampton and across the Hampshire region. To find out on how we can help with your cybersecurity, please contact a member of our team on 01329 888444. Alternatively, email us at moreinfo@mtxit.com or complete the consultation form on our new website: https://www.mtxit.com.

Keeping your Employees Secure

Keeping your Employees Secure

Securing your employees within a business and keeping them safe is important, but you can also improve their trust at the same time by following these simple tips:

 

Get the appropriate technology to begin with. Make sure they have firewalls in place, anti-viruses activated, block spam and many more IT basics, this will keep them protected.

Keep your employees in the know. If there is a new ransomware out, let them know this and how they can prevent this from making a risk. If you’re conducting security checks, let them know this is happening.

Lay out your company expectations. Employees should be shown an IT policy and a social media policy so they know what they can and can’t do/post. This keeps both your company and its employees safe.

Get your employees to report anything suspicious. They will then be helping themselves out as well as their other colleagues and the company itself. This will be motivational as they will understand that they are a vital part of the business.

 

At Matrix, we act as your ‘outsourced IT department’, providing help to businesses in Portsmouth, Fareham, Southampton and across the Hampshire region. To find out more on how to keep your employees secured, please contact a member of our team on 01329 888444. Alternatively, email us at moreinfo@mtxit.com or complete the consultation form on our new website: https://www.mtxit.com.