Why Microsoft Office 365?

Why Microsoft Office 365?

Microsoft Office 365 is a group of software and services subscriptions which provide productivity software and related services to customers, changing the way businesses work. It is the ideal platform to achieve your business’ productivity as it accessible on mobile, tablet and desktop meaning all files are synchronized so employees can pick up work right where you left off. Here are the main benefits of moving to Office 365.

 

Protection. Office 365 offers data protection and backup so you have peace of mind that you’ll never lose the data you use.

Payment. Works on a pay as you go rate. If your business grows, simply pay for additional services and extra storage. This means your business doesn’t need to buy new hard drive for storage space and you can just pay for what you need.

Cloud-based. It is available on the cloud, so you don’t have to worry about servers. It can also integrate with your company’s on-premises solutions if needs be.

Employees. As it is based in the cloud, it allows you and your employees to work from absolutely anywhere on any form of device without security being an issue.

Efficiency. Once you’ve moved to Office 365 you’ll have instant access to updates and bug fixes as soon as they’re ready and issued by Microsoft so you’ll always have an efficient system with the newest updates.

 

At Matrix, we act as your ‘outsourced IT department’, providing help to businesses in Portsmouth, Fareham, Southampton and across the Hampshire region. To find out on how we can help with turning your business digital, please contact a member of our team on 01329 888444. Alternatively, email us at moreinfo@mtxit.com or complete the consultation form on our new website: https://www.mtxit.com.

Three Ways to Reduce Human Error

Three Ways to Reduce Human Error

Your employees are the pinnacle of your business, but they are also the biggest cybersecurity threat. The likely cause of most cybersecurity breaches is still attributed to human error, so it is important employees are careful when operating in day-to-day business. Here are three key ways in which you can reduce the chance of a cybersecurity breach when it comes to your employees.

 

Anti-virus. All employees should have anti-virus software installed and should make sure that it is always up-to-date on all devices that they work on. This will help identify potential security breaches, keeping both them and your business safe.

Passwords. Good password management should be a given at all businesses. Passwords are often regarded as a basic part of IT, yet many still get it wrong. Make sure you never use the same password again, do not tell anyone your password and try to use a mixture of characters. This makes it harder for criminals to hack.

Devices. Never leave your devices unattended. Whether it’s simply your phone, tablet or laptop, and you need to step away for a second, make sure its password protected and locked properly.

 

At Matrix, we act as your ‘outsourced IT department’, providing help to businesses in Portsmouth, Fareham, Southampton and across the Hampshire region. To find out on how we can help with turning your business digital, please contact a member of our team on 01329 888444. Alternatively, email us at moreinfo@mtxit.com or complete the consultation form on our new website: https://www.mtxit.com.

Digitalisation and Business go hand in hand

Digitalisation and Business go hand in hand

The Gartner IT Glossary describes digitalisation as ‘the use of digital technologies to change a business model and provide new revenue and value-producing opportunities; it is the process of moving to a digital business’. In other words, moving everything onto the latest technology. Here are the advantages of your business going digital!

 

Protection. With the number of back-ups and contingency plans available, if you use the right software, your data will never be completely lost and will always be in good hands.

Efficiency Increases. As does productivity. Your business will run smoothly as most software’s are connected to one another which allows for seamlessness transition.

Analysis of Data. New technologies can collect data on almost everything in terms of legality. You can see performances, finances and many more statistics to help analyse how your business is running.

Less Human Error. Despite the fact we think we know what we’re doing, mistakes are always inevitable. Digitalisation helps decrease the number of human errors and errors just in general.

Reduced Costs. Surprisingly, costs may also be cheaper, depending on what software and package you purchase. Cheaper is not always better though.

 

At Matrix, we act as your ‘outsourced IT department’, providing help to businesses in Portsmouth, Fareham, Southampton and across the Hampshire region. To find out on how we can help with turning your business digital, please contact a member of our team on 01329 888444. Alternatively, email us at moreinfo@mtxit.com or complete the consultation form on our new website: https://www.mtxit.com.

Five Reasons as to why you should review your Disaster Recovery Plan

Five Reasons as to why you should review your Disaster Recovery Plan

Disaster Recovery plans (DRP’s) can be the be-all and end-all of a business. Have a successful one in place and your business is ready for whatever challenges lie ahead. Have a weak plan in place and your business could be wiped out faster than you can say Jack Robinson. Here are our reasons as to why you should review your current plan!

 

Accidents. Accidents happen. There is no way of predicting a system failure or internet drop-out so if your business relies on a software and it goes down, a DRP can eliminate all risks of losing that valuable data for good.

Keep up-to-date. Industry standards change as do rules and regulations. Your business needs to have the flexibility in order to stick with the current times – making sure you meet the governments expectations in terms of holding data etc.

Loss of time. It would be normal to panic in a situation that is out of your control. DRP’s exist to take away this panic feeling, reducing downtime if something happens whilst making sure that your precious data hasn’t gone anywhere.

Employees. Human error is one of the main causes of problems in a business. As mentioned earlier, accidents do happen and if this is the case, your employees need to be informed about the current DRP and understand what the process is when there is a blip.

Rest assured. DRP’s abolish the feeling of being on the edge. You can sleep at night knowing that if a problem within your business does occur, there are methods to combat and restore it with little trouble.

 

At Matrix, we act as your ‘outsourced IT department’, providing help to businesses in Portsmouth, Fareham, Southampton and across the Hampshire region. To find out on how we can help with your cybersecurity, please contact a member of our team on 01329 888444. Alternatively, email us at moreinfo@mtxit.com or complete the consultation form on our new website: https://www.mtxit.com.

Top Tips When Choosing IT Support

Top Tips When Choosing IT Support

Choosing your IT support can be a challenging process. Trying to pick a group of professionals that are not only good at what they do, but come at an affordable price, can be very to pin down and locate. Here are our top tips on what to consider when choosing your IT provider:

 

Experts. How long have the IT firms you’re looking at been in existence? How many years experience do they have in the industry? Do they have the specialist knowledge you need and relevant business partners? The more experience the better and if they have impressive business partners, chances are they’re probably good at what they do.

Employees. Do they look after their employees? How many employees do they have? If their employees are content, the support they will provide for your company should be second to none. Making sure they have enough employees to deal with problems in a systematic and responsive manner is key.

Availability. What is there availability? Will they respond to problems immediately? Many IT firms offer a 24/7 helpdesk and will have systems in place to make sure they respond to your query in an appropriate time frame.

Clients. Ask who their existing clients are. Check testimonials. Check facts and statistics. Compare these to the firms you are choosing between. This should help you choose a suitable firm.

Packages. What packages are on offer? Are they affordable? Do they offer everything your company needs? Different firms offer different types of support – some act as a full-time outsourced IT department whereas certain business will only outsource and pay for their IT support only when they need it.

 

At Matrix, we act as your ‘outsourced IT department’, providing help to businesses in Portsmouth, Fareham, Southampton and across the Hampshire region. To find out on how we can help with your cybersecurity, please contact a member of our team on 01329 888444. Alternatively, email us at moreinfo@mtxit.com or complete the consultation form on our new website: https://www.mtxit.com.

Have you got strong enough Cybersecurity in place?

Have you got strong enough Cybersecurity in place?

The importance of cybersecurity can never be properly justified.

When it comes to protecting your business and the data that you have stored, it is important that you do everything you can to prevent cybercriminals from attacking. Research shows that more than half of board members recognise that cyber security threats are a top risk to their business but do not receive a sufficient amount of information or training on how to deal with that risk.

Most large businesses already know they are a prominent target for cybercriminals and have put measures in place to protect themselves and customers from attacks. Small businesses however should ensure they have defences in place as well. Although smaller in size, the overall benefit for the cybercriminal could be much larger by targeting a small business, so don’t rule yourself or your company out.

At Matrix, we act as your ‘outsourced IT department’, providing help to businesses in Portsmouth, Fareham, Southampton and across the Hampshire region. To find out on how we can help with your cybersecurity, please contact a member of our team on 01329 888444. Alternatively, email us at moreinfo@mtxit.com or complete the consultation form on our new website: https://www.mtxit.com.

 

Business Technology changes to make!

Business Technology changes to make!

Technology is ever-changing – as is the industry your business operates in. To stay-up-to-date and compete with your rivals, the latest and most powerful technology should be deployed to help gain the advantage over your fellow competitors. Here are some focus areas:

 

Communication Levels. Communication has (and always will) be important in any business concept, in fact in any real-life situation. Making sure your business has the most appropriate technology to communicate is key. This can come in the form of Microsoft Teams or SharePoint for example.

Collaboration. It is vital that employees and business partners work together. This helps you’re your business forward and bring new fresh ideas. New technology allows multiple personnel to edit on a single document at any one time, no waiting around for the last person to finish their work.

Strategy. Every business should have a strategic approach towards technology. This often means forming a liaison with a third party, such as an outsourced IT department. This can help both your short-term and long-term goals.

Continuity. You never know when the next thing could go wrong with your business. A data loss could occur at any time but using the most up-to-date technologies will help re-store your data immediately, reducing operating downtime. 

Security. Cybercriminals will always exist as they are constantly making breakthroughs into new technologies and software. New technologies have new and improved security measures in place.

 

At Matrix, we act as your ‘outsourced IT department’, providing help to businesses in Portsmouth, Fareham, Southampton and across the Hampshire region. To find out how we can help you make these business technology changes, please contact a member of our team on 01329 888444. Alternatively, email us at moreinfo@mtxit.com or complete the consultation form on our new website: https://www.mtxit.com.

Why your business should move to Microsoft Azure

Why your business should move to Microsoft Azure

Microsoft Azure is an ever-expanding set of cloud services to help your organisation meet your business challenges. It’s the freedom to build, manage, and deploy applications on a massive, global network using your favourite tools and frameworks. This can bring many benefits to your business such as:

 

Security. Azure offers easy logon for all users, whether you are logging in on a personal account or a business account. The single sign-in feature eliminates the problems that passwords tend to generate within a business and keeps everyone secure.

Flexibility. If your business needs more resources, with Azure you can spend more without messing about with your infrastructure. Everything is already set up and you pay for what you use.

Speed. Azure is exceptionally fast due to the fact that the connection is private and therefore does not go over public internet. It is faster than your regular internet connection.

Disaster Recovery. There is nothing worse than losing all of your data and resources. Luckily Azure has you covered to stop your business suffering both short term and long term, making sure you don’t lose the edge over competitors.

Practicality. Azure can be deployed and used anywhere whilst being integrated with everything from other Microsoft programmes to the IoT (Internet of Things).

 

At Matrix, we act as your ‘outsourced IT department’, providing help to businesses in Portsmouth, Fareham, Southampton and across the Hampshire region. To find out more about Microsoft Azure and how this would benefit your business, please contact a member of our team on 01329 888444. Alternatively, email us at moreinfo@mtxit.com or complete the consultation form on our new website: https://www.mtxit.com.

Disaster Recovery and Business Continuity Planning

Disaster Recovery and Business Continuity Planning

Business continuity planning (BCP) is the process of creating systems of prevention and recovery to deal with potential threats to a company. In its widest senses, any event that could negatively impact operations is included in the plan, such as supply chain interruption, loss of or damage to critical infrastructure.  This assessment is focused on the IT and data infrastructure of the company.

 

Disaster Recovery is more specific than business continuity planning but forms part of the BCP plan. This looks at recovery of specific business applications e.g. what happens if our server dies? We build Disaster Recovery around RPOs (Recovery Point Objectives) – the point in time from which you will recover your data, i.e. how much data can you afford to lose? And RTO (Recovery Time Objective) – how soon does a service or application have to be up and running again.

Having a Disaster Recovery plan minimizes your loss of profit should your business experience an event that wipes out important data or parts of your IT infrastructure.

At Matrix, we act as your ‘outsourced IT department’, providing help to businesses in Portsmouth, Fareham, Southampton and across the Hampshire region. If you think Disaster Recovery and Business Continuity Planning could benefit your business, please contact a member of our team on 01329 888444. Alternatively, email us at moreinfo@mtxit.com or complete the consultation form on our new website: https://www.mtxit.com.

Apprentices one year anniversary!

 

Exactly a year ago we announced that we had two new apprentices who had recently started with us. Fast forward 365 days and they are now an integral part of the team and are progressing really well. We can’t believe it has been one year already!

Watching them advance like they have has given us high hopes of their career in IT. As a company, we believe strongly in the apprenticeship approach and invest heavily into this process, congratulations to both Ben Hampton and Lewis Perkins.