Server Virtualisation

What is a virtual server?

The virtualisation of servers is forever increasing in the business industry. Virtual servers are servers that do not require you to have multiple physical hardware servers to operate your business. You do, however, need a host server to accommodate your virtual servers. The amount of virtual servers you can have is dependent on the size, speed and processors of your host.

Here are just a few reasons why we recommend virtual servers.

  • Decrease space usage within the office
  • Reduced capex outlay on hardware
  • Reduce power usage
  • Easily upgradable for future requirements

Here at Matrix we regularly assist our customers in the procurement and set up of physical and virtual servers. Furthermore, we continue in our support through our monitoring system management and Cyber Security services.

At Matrix, we act as your ‘outsourced IT department’, providing help to businesses in Portsmouth, Southampton and across the Hampshire region. To find out on how we can comply with your server virtualisation needs, please contact a member of our team on 01329 888444 or email [email protected]

How to know when you need IT support

 

When is the right time to seek IT support?

If you’re a small business with a few users or a large company with multiple systems, you may need external support. IT support is about keeping up with capacity so that when you benefit your business, your business can benefit you. Support ranges from help desk resolutions, installation projects, on-site maintenance and support agreements.

 

It’s time to consider IT support when:

  • Technical issues start affecting productivity
  • Staff do not have technical knowledge and struggle to resolve issues
  • Your internal IT can’t span to other technical needs (many businesses have internal & external IT support)
  • You are planning on expanding your business
  • Important documents and information needs reliable security
  • You want to experiment with different technologies

 

At Matrix, we act as your ‘outsourced IT department’, providing help to businesses in Portsmouth, Southampton and across the Hampshire region. To find out on how we can support your technical needs, please contact a member of our team on 01329 888444 or email [email protected]

 

Why does your business need IT Support?

Why does your business need IT support? Depending on your company and its requirements, there are multiple ways that an outsourced IT department can help you. Whether you have 5 PCs and office phones or a whole server room and many users, this could benefit the quality of your network.

Services could include:

  • Emergency helpdesk support
  • Onsite maintenance visits
  • Hardware installation
  • Cybersecurity testing and upkeep
  • Systems, monitoring and patching
  • Office move assistance
  • Fully managed IT services
  • IT strategy planning

Having an IT support agreement can give you peace of mind that you can minimise technical faults and be able to resolve issues quickly.

It is standard for the majority of business employees to not have technical experience; IT Support works to educate employees as well as support them with any internal issues.

Are you planning on expanding your business? Employing more staff and extending your network? When planning your future business goals, IT Support is an important thing to consider.

At Matrix, we act as your ‘outsourced IT department’, providing help to businesses in Portsmouth, Fareham, Southampton and across the Hampshire region. To find out on how we can support your IT network, please contact a member of our team on 01329 888444 or email [email protected]

Staff Spotlight

This month’s staff bio is Lou, our Operations Director. She has been a loyal team member for twelve years. We hope you enjoy finding out a little bit more about the person behind the operation

  • What is your name, age, place of birth, job role and length of service at Matrix IT

Louise Gascoigne, Operations Director, 12 years at Matrix. Born in Aberdeen 😊

  • If you could do one thing in life what would that be?

I love music so I’d like to travel to as many cities in the world and watch a live band in each one.

  • What are your hobbies and passions?

My CV would say swimming and reading but really, it’s wine tasting.

  • How would you describe yourself?

Always busy! And funny, especially when I’m partaking in my hobby!

  • Do you have any pets and children?

I have a beautiful teenage daughter called Morgan and a gorgeous Jackapoo called Dudley.

He came along so at least someone would be pleased to see me!

  • What is your favourite possession?

My home, as that’s where I am the happiest.

  • What is your favourite quote?

One day your life will flash before your eyes, make sure it’s worth watching ~ Gerard Way

  • What motivates or inspires you?

I like a challenge as I can see the end goal and want to make sure I get there.

  • What are your goals for the future?

To live by my favourite quote and to make life more adventurous I am doing a Skydive on 6th April for charity.

  • What do you love most about your job?

Never a dull day, fast-paced changing environment and all the team get on well.

  • Describe your biggest achievement to date

I guess that would have to be starting as an administrator back in 2006 and being made a Director at Matrix in 2013.

  • Who is your idol, mentor or someone that inspires you?

John Cronin, Co-founder of Matrix. He got me to where I am today.

  • Why Matrix?

Matrix started out as a family business and despite our growth, we’ve maintained that ethos and care about our staff and customers.

 

Top Tips When Choosing IT Support

Choosing your IT support can be a challenging process. Trying to pick a group of professionals that are not only good at what they do, but come at an affordable price, can be very to pin down and locate. Here are our top tips on what to consider when choosing your IT provider:

 

Experts. How long have the IT firms you’re looking at been in existence? How many years experience do they have in the industry? Do they have the specialist knowledge you need and relevant business partners? The more experience the better and if they have impressive business partners, chances are they’re probably good at what they do.

Employees. Do they look after their employees? How many employees do they have? If their employees are content, the support they will provide for your company should be second to none. Making sure they have enough employees to deal with problems in a systematic and responsive manner is key.

Availability. What is there availability? Will they respond to problems immediately? Many IT firms offer a 24/7 helpdesk and will have systems in place to make sure they respond to your query in an appropriate time frame.

Clients. Ask who their existing clients are. Check testimonials. Check facts and statistics. Compare these to the firms you are choosing between. This should help you choose a suitable firm.

Packages. What packages are on offer? Are they affordable? Do they offer everything your company needs? Different firms offer different types of support – some act as a full-time outsourced IT department whereas certain business will only outsource and pay for their IT support only when they need it.

 

At Matrix, we act as your ‘outsourced IT department’, providing help to businesses in Portsmouth, Fareham, Southampton and across the Hampshire region. To find out on how we can help with your cybersecurity, please contact a member of our team on 01329 888444. Alternatively, email us at [email protected] or complete the consultation form on our new website: https://www.mtxit.com.